For technical assistance, please contact either:

All Campus Locations --> IT Help Desk at helpdesk@blueridge.edu or (828) 694-1895

All Campus Locations --> Media Services at (828) 694-1881 or (828) 674-3206

Health Sciences Building --> IT Staff Duty Phone (828) 674-2780

For current help and how-to's related to classrooms, please visit the Classrooms folder in the IT Solutions Knowledgebase

General Information for All Classrooms and Conference Rooms

How to Log into computers in the classroom, lab, libraries, loaner laptops and conference rooms

Username = “student”
Password = “learn”

This applies both to student computers in the classroom as well as the instructor computer.

If you are not able to log into a computer using the “student” user account, try entering “student@blueridge.edu” in the username field and put “learn” as the password. If another user is currently logged into a classroom computer, select switch user to log in with the student account.

Important - Computers are ‘frozen’

Any files you save to a computer in a classroom, computer lab, conference room or library will be automatically deleted forever when the computer is restarted or turned off. 

Save your work by either:

HyFlex Technology

In order to facilitate online students remotely joining a seated class, most BRCC classrooms have been equipped with new cameras and microphones. Please see How to Use HyFlex Technology for directions and details on the setup. 

Panic / Duress Notification

To send a “silent” Panic alert message to campus security, simultaneously press the “F9” + “F11” keys on the instructor computer’s keyboard.

To send a specific message to campus security, double click on the red "Panic" icon the the desktop background of any BRCC computer.

Blue Ridge Alert

The Blue Ridge Alert system allows employees and students to subscribe to receive critical campus-wide messages such as campus closing events via text message. Some Blue Ridge Alert messages will automatically appear on the instructor computer’s screen.

How to sign up to receive Blue Ridge Alert Messages

Wireless Internet Access at BRCC

BRCC’s wireless network is free and available to students, members of the public and employees.

Instructions:

  1. Use your computer or phones normal methods to connect to a wireless network

  2. Our public wireless network’s name is: “BRCC-PUBLIC-WIRELESS”

  3. Terms of Service. Our wireless network terms of service are displayed publicly at the main entrances of all campus buildings.

How to Print

Printing from a computer or making copies costs $0.10 per page. Curriculum students are automatically credited with up to 100 pages of prints or copies per semester as a benefit of paying the Technology Fee.

Students and employees use the same username and password they use to log into Moodle and WebMail to authenticate to our print system, “Papercut”. Non-curriculum students and community patrons may pay-per-print.

For specialty printing such as large format, color printing, or to send a fax, please visit our print shop located in the Killian building.

Detailed information on Printing at BRCC can be found in the “IT Guides” folder on the computer desktop background.

Smartboard TVs

For details and directions on the new "SmartBoard" Brand TVs installed in Patton and other locations including TRCS, SPRM, TEDC, HSC please see:


Classroom Specific Quick Start and How To Guides


Patton Classrooms:


Health Science Classrooms: