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Blue Ridge Alert Sign Up
2
How to Sign up to receive Blue Ridge Alert Messages
How to Unsubscribe from Blue Ridge Alert
DocuSign
1
DocuSign - How to sign a DocuSign Document
Phishing Emails
1
Reporting Suspicious Email As Phishing
Remote Support
1
Install Team Viewer to Allow Remote Support
General
7
How to Update your Personal or Emergency Contact Information
SlowCOVIDNC Smartphone App
Verizon Wireless / Wi-Fi Hotspot Usage
Tech Support Ticket - How to Submit & View
Are The Swans Real?
See all 7 articles
Skillsets
1
Skillsets First Time Login
Employees
General
13
Overview of Technology and Software
Multi-Factor Authentication for Employees
Microsoft Office for employees, including Home Use Program
Adding Employee Deadlines & Events to your Google Calendar
HP ProBook Laptop - Function Keys
See all 13 articles
Remote Meeting Tools
3
How to Zoom
How to Use Google Hangouts
Zoom - Screen Sharing a PowerPoint Presentation
25Live
19
Allied Health Work Group - Quick Start
Allied Health Work Group - Creating an Event
About 25Live
Navigating 25Live
Using Top Navigation Bar
See all 19 articles
Aviso
5
How to use the Watermark (Aviso) Schedule to Establish Advising and Office Hours (Replaces Locator Card)
How Staff/Faculty Can Use Aviso to Schedule a Meeting With A student
How to Send a Scheduled Message in Aviso
How to use Aviso to Show Students Not Yet Registered for a Future Semester
Watermark - Retention (Aviso) Changes to Administrative User Interface - July 2022
Blue Ridge Alert
2
Blue Ridge Alert - Summon Emergency Help
Blue Ridge Alert - Monthly Panic Test
Bookstore
1
Adoption Insight Portal
Browsers
8
How to export bookmarks on Chrome
How to export bookmarks on Firefox
Edge - compatibility mode
Chrome - How to clear cache & cookies
Firefox - How to clear cache and cookies
See all 8 articles
Classroom
13
Classroom Technology Quick Reference Guide
Patton Smartboard TVs Quick Guide
Patton Building - Laptop Checkout and Reservation Procedures
Patton Smartboard TVs Common Classroom Tasks
Wirelessly Present to SmartBoard TV
See all 13 articles
Colleague
7
Colleague and CIS Template Emergency Support Information
Mnemonics (Screens) for Faculty
UI5 Icons and Terminology
Colleague UI Basics
How to specify Colleague Security Classes on an Information Systems Access Request (TSR) Form
See all 7 articles
Confluence
2
New Login for Confluence Cloud
How to Create a New Policy or Procedure
CourseDog
8
How to export PDF of CourseDog Catalog
Submit a New Program with CourseDog
CourseDog Maintenance for Office of Instruction
Submit Program Changes in CourseDog
Approve a Proposal in CourseDog
See all 8 articles
DocuSign
7
Signing in to Docusign
Docusign - Sending Documents for Signature
Navigating DocuSign UI
Getting Started with DocuSign: Basic Terminology
DocuSign Templates - Create, Edit, Share, and Use
See all 7 articles
Google/GSuite
6
Google Chrome - Allowing Adobe Flash
Google Calendar Appointment Slots
Gmail - Using Message Filters
How to Schedule Meetings with Coworkers
Google Chat - Getting Started
See all 6 articles
M365 & Insider (SharePoint Online)
7
Set an AlertMe in SharePoint Online
Online Course Observation - Copying Master Form To OneDrive
Online Observation Form - Share With Users
Information Systems Access - Terms of Use Form
How to Download Faculty Credentials from (old) SharePoint 2010
See all 7 articles
Forms (SharePoint Online)
0
Log In Issues
3
Employee First Time Login and Password Reset Instructions
NCID/E-Procurement Login Trouble?
How to Change a Mac Password
myBlueRidge
5
myBlueRidge - Advising
Student Profile Information in Self-Service
How to email students in a course using MyBlueRidge
Error When Updating Profile Information in MBR
How to use MyBlueRidge Attendance
Online Courses
1
Create Smarthinking as an Activity
Phones
8
Voice Mail Set Up Instructions
Conference Call Using "MeetMe"
Off Campus Calling: How to Configure Micophone and Speakers
Off Campus Calling: How to Use Cisco Jabber
Jabber Voicemail Set Up
See all 8 articles
Printing
5
Setting Up Employee Badge to Copier's Badge Reader
How to Make Copies & Scan
Global Print Release
How to Add A Printer to your Computer
Printing - Sharp Printer Overview
Student Sucess Center
0
Systems/Programs
13
Confluence - Adding a New Page
Blue Ridge Alert - Monthly Computer Tests
Blue Ridge Alert Desktop Panic Feature - Overview
WebAdvisor - Web Attendance Tracking (Obsolete after Jan 1, 2022)
How to Connect to your Office Computer Using Existing VPN and Remote Desktop
See all 13 articles
YouTube
0
Helpdesk
MDT
6
How to Deploy Windows with WDS/MDT
Windows Deployment Server (WDS) - Adding a New Application to the Task Sequence
Adding drivers for a new model of PC to MDT -- Do this whenever you are deploying a new model of PC.
MDT (Microsoft Deployment Toolkit) - Adding/Upgrading an Application
Importing a new OS into MDT
See all 6 articles
Students
General
8
Student Online Accounts Overview and Set up
IT Help Desk Hours of Operation, Contact Information
Get Microsoft Office for free! (students)
Library - Getting Started and Accessing Resources from on or off Campus
Microsoft OneDrive - Saving Files from OneDrive to Computer
See all 8 articles
Automation Studio
1
Automation Studio 6.4 Educational Edition
Log In Issues
7
First Time Login or Password Reset (Quick Start)
Multifactor set up and password recovery
First-Time Login or Password Reset (Full Instructions)
Password Complexity Requirements
Multifactor Authentication - Students
See all 7 articles
Microsoft O365
1
Updates to O365 Account on Dec 11, 2019
myBlueRidge
3
How to use myBlueRidge for Student Planning and Registration
Your User Profile on myBlueRidge
How to Register For Continuing Education Classes Online
Online Courses
4
Profile Image Badge not Displaying
Mobile App for MyCourses
Cengage Support
Proctortrack
Printing
5
Making Copies or Scanning
Printing Using a Computer in Library, OpenLab or Classroom
How to Print From Your Personal Laptop, Tablet or Smartphone (Mobility Printing)
Papercut Mobility Printing - Known Issues
Cómo imprimir desde su computadora portátil, su tableta o su teléfono móvil
Systems/Programs
5
Thinkingstorm.com - our free online tutoring system.
How to Print Pages from Program Catalog
Labster Simulation Technical Support
Cengage Support Contact Information
Use Aviso to Refer students to Student Success Center Tutoring
HSC - Nursing
9
Nursing Student Resources
Nursing - How to set your SimCapture password
ATI Directions
Pearson - MyLab
Examplify
See all 9 articles
HSC - SurgTech
8
SurgTech Student Resources
Surgical Technology - MindTap Systems Check and Registration Instructions
Surgical Technology - Changing Your SimCapture Password
Surgical Technology - Creating Your Rotation Manager Account
Surgical Technology - How to Create a Viewpoint Account
See all 8 articles
HSC - Allied Health
5
Allied Health Student Resources
Allied Health - Creating Your Rotation Manager Account
Allied Health - How to Create a Viewpoint Account
Allied Health - Creating Your NHA Account
Allied Health - Credentia 365
HSC - EMS
5
EMS - Student Required Resources
EMS - Creating Your Viewpoint Account
EMS - How to Enroll In Your Navigate 2 Course & Activate Your Fisdap Account
EMS - Creating Your Rotation Manager Account
EMS - Creating Your Platinum Account
Procedures
User Related
0
