The ability to print from a personal laptop, smartphone or tablet is supported by a 3rd party software program called Papercut Mobility Print. Although this system works well for the majority of users, there are some limitations and known issues.
- Certain configurations of antivirus software on laptops, tablets or phones can interfere with the Mobility Print functionality. Given the wide range of security software, we are not able to provide specific instructions to correct. If you suspect antimalware or other security software on your device is preventing Mobility Print from functioning, please research how to make an exception or whitelist specific programs.
- BRCC employees that have a Papercut account that allows them to select among multiple different budget codes per print job are not able to use Mobility print. When you submit a print job using your BRCC issued computer, if you see a window appear asking you to select which account to charge a print job to, then you can not use Mobility print.