To begin using Jabber, you must first enter your username and password.

  1. Open Jabber by double clicking your desktop icon or typing "Jabber" in the start menu.
  2. When Jabber opens, click the gear in the upper right and select "Settings"
  3. Select "Account" in the left menu of the Settings window
  4. Enter your Blue Ridge CC username and password (same as what you use to log on to your computer) in Instant Messaging, Phone Services, and Voicemail, then click "Apply." If it prompts for a certificate please hit accept.
  5. Select "Audio" in the left menu of Settings
  6. Select the appropriate Speaker and Microphone inputs (test if needed), then click "OK."

If you have entered the correct credentials and get an error or the phone doesn't pull up your extension, please contact the Help Desk by emailing helpdesk@blueridge.edu.