Student Account: First-Time Login and Password Reset
Before You Begin
For the best experience, use a laptop, desktop, or tablet.
A smartphone will work, but the smaller screen may make the process more difficult.
New Students: Find Your Welcome Email
After you apply or register for classes, you should receive an email titled Welcome to Blue Ridge Community College at the personal email address you provided to the college.
Your welcome email contains:
- Your Blue Ridge username
- Your Student ID number
If you cannot find the email, check your Spam or Junk folder.
Set Up Your Password
When you are ready to set up your account, start here:
Microsoft My Account
- Enter your full Blue Ridge student email address and select Next.
- Select Forgot password.
- Select Work or school account if prompted.
- Complete the CAPTCHA if prompted.
- Choose an available method to verify your identity.
- Enter the verification code you receive.
- Create your new password.
Your new password must meet the Blue Ridge password requirements.
For more information:
Student Account: Password Requirements
Returning Students: Reset Your Password
If you already have a Blue Ridge account and need to reset your password, start here:
Microsoft My Account
- Enter your full Blue Ridge student email address and select Next.
- Select Forgot password.
- Select Work or school account if prompted.
- Complete the CAPTCHA if prompted.
- Choose an available method to verify your identity.
- Enter the verification code you receive.
-
Create your new password.
Problems With Your Recovery Information?
If you no longer have access to the phone number or email address used to verify your account, follow these instructions:
Student Account: Password and Account Recovery
Need Help?
If you continue to have trouble, please contact the Help Desk at 828-694-1895 or helpdesk@blueridge.edu.