Common Webmail Solutions : Blue Ridge Community College Technology Support

How do I access my Webmail?
- You can find it under the student panel on our homepage, www.blueridge.edu.
- You can navigate to Gmail directly and login with your full @webmail.blueridge.edu address.
How do I reset my Webmail password?
- Your password is the same password used for myBlueridge and myCourses. Resetting your password in myBlueridge also resets it for your Webmail.
How do I set up my Webmail account?
- Your account is set up through myBlueridge as part of your overall account setup. Please follow the First-Time log instructions if you have not already done so.
Your password works for myBlueridge and myCourses but not Webmail.
- Resetting your password in myBlueridge will force the system to sync your new password to your Webmail account.
I am emailing my instructor and they are not receiving it.
- The instructors use a @blueridge.edu domain name and not the @webmail.blueridge.edu that students do.
- Look up your instructor in the Blue Ridge directory to verify you have the correct email address for them.
I received an email about my Webmail being disabled.
- As long as you are actively taking classes your account will not be disabled.
Can you reset my password through a ticket or email?
- We cannot. If the common solutions have not worked and you would like us to reset your password you will need to call the helpdesk at 828-694-1895. Our hours of operation are Monday through Thursday, 8 am to 6 pm, and Fridays 8 am through 5:30 pm.

Blue Ridge Community College Technology Support