What are all these pop ups when I try to sign into a form?


Forms/Apps built using the M365 (Microsoft) platform use connections to pull or push data from different sources in the app. You have to give the connections permission to get or push the data in the background with your login. This is expected behavior when logging in for the first time or after a password change. You will not have to do this every time you log in.


What will I have to click or fill in?


For all forms/apps, after you click the form/app link, you will see an "Almost there" pop up. Depending on the form/app's connections you may see additional steps.

  1. If the "Allow" button is purple, that means you are signed in to the connections and just need to click "Allow"


  2. If the "Allow" button is pink or disabled, you need to sign in to one or more of the connections. In all cases, please use the same username and password you use to sign into your computer or email.
    1. "Fix Connection" - the most common. Click the words "Fix Connection" as shown below and enter your username and password. If the "Allow" button is still pink or disabled, scroll down as there may be another connection you need to sign in to. *Note: there may be an additional step needed. If you see another pop up, refer to #3 below.


    2. "Sign In" button - So far, we have only seen this associated with Adobe Sign. Click the "Sign In" button as shown below and enter your username and password. *Note: there may be an additional step needed. If you see another Pop up, refer to #3 below.


    3. Once you have signed in to all the connections (and their pop ups - #3 below), the "Allow" button will be enabled and turn purple. You must complete the process by clicking "Allow" or you will not be able to log into the form/app.

  3. Some connections require you to select the type of connection or agree to allowing the connection. Most often, we see this with Adobe Sign and Gmail. As more forms/apps are built, we may see this for other connections. Typically, you will need to choose what type of user you are or choose the account and allow the connection.
    1. User Type - For Adobe Sign, select "Adobe Sign User" as seen below. All employees are Adobe Sign Users.


    2. Choose the Account and Allow - For Gmail, select your main @blueridge.edu account, the click "Allow" on the next pop up. This is basically telling the Google side of the connection which user you want to use and allowing it to connect. (If you are a Zoom user, this is very similar to allowing Zoom to connect to your Google calendar.)



  4. Remember to click the purple "Allow" button as your final step. Then the form/app will open to the Welcome screen.


If you run into any issues, please email the helpdesk@blueridge.edu.